At Divine Syncserve, we value your privacy and are deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information to ensure smooth transactions and a better shopping experience:

a. Personal Information

When you create an account, place an order, or contact us, we may collect personal details such as:

• Name

• Email address

• Phone number

• Shipping and billing address

b. Non-Personal Information

We may automatically collect non-personal data to help us understand user behavior and improve website performance, including:

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Referring website or source

• Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders efficiently

• To communicate with you regarding your orders, inquiries, or support requests

• To send promotional offers, updates, and newsletters (only with your consent)

• To improve our website, products, and customer experience

• To analyze website traffic and user engagement for performance insights

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share it in the following limited cases:

• With trusted third-party service providers who assist in payment processing, shipping, or marketing operations (under strict confidentiality agreements).

• To comply with legal requirements, protect our rights, or ensure the safety of our customers and community.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide you with a personalized browsing experience. Cookies help us remember your preferences, enhance site functionality, and analyze usage patterns.
You can control or disable cookies through your browser settings, though some website features may not function optimally without them.

5. Data Security

We take appropriate technical and organizational measures to secure your personal information from unauthorized access, misuse, or disclosure. While we use industry-standard protection, please note that no electronic storage or online transmission is completely risk-free.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections for inaccurate or outdated data.

• Deletion: Request the deletion of your personal information (subject to legal obligations).

• Withdrawal of Consent: Withdraw consent for marketing or data processing activities at any time.

To exercise your rights, please contact us using the details below.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any revisions will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly to stay informed.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Divine Syncserve
Call: +91 88666 36848
Mail: support@divinesyncserve.com
Address: 708, Akruti Complex, Nr. Sahyadri Flats, Nr. Stadium, Navrangpura, Ahmedabad – 380009, India

Thank you for choosing Divine Syncserve.
Your trust inspires us to protect your privacy with utmost care.